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Frequently Asked Questions

Please see below for answers to many of the most common questions we receive.

Orange County Animal Services, with the support of the community, has been able to reach lifesaving milestones in recent years. In fiscal year 2020 the shelter achieved live release, through adoption, reunification and rescue placement, for 96% of the dogs and 83% of the cats.

Orange County Animal Services does not identify as “no kill,” a term that is ambiguous, as there is no clear and legal definition for the term.

OCAS is an open admission shelter, meaning no animal in need is turned away, regardless of health issue or behavior concern. Animal Services is the only open admission shelter in this county and is committed to being an available resource for people and animals in need.

As the only open admission shelter in this area, Animal Services receives pets on all sides of the spectrum. While most are healthy, friendly adoption candidates, some have critical needs due to medical issues or pose a threat to public safety due to demonstrated aggression. A small portion of animals may have contagious disease that pose a risk to the other pets or may be too young to viably stay in the shelter. It is these animals for which there are extremely limited resources and therefore the shelter may need to make the difficult decision to humanely euthanize.

Euthanasia of animals is a community issue, not just a shelter issue.

To review relevant data to learn more about the high volume of animals the shelter receives, and their outcomes, please visit our “Shelter Statistics” page.

How long does Animal Services keep pets at the shelter?

the shelter is often asked if animals are provided a set time they are allowed to remain in the facility – the answer is no. the shelter has had animals in its care for months at a time and will hold pets indefinitely as long as their medical and behavioral health remain stable and as long as space allows.

stray animals are required to be held for a minimum time period, to provide a possible owner a chance to reclaim. the stray hold does vary dependent on a few factors.

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I’m having difficulty finding a small dog or puppy at the shelter. Why?

each day we receive dozens of inquiries from residents, both local and afar, wanting to adopt small dogs or puppies. they are by far the most in-demand types of pets and as such there is fierce competition when one does arrive at the shelter.

in addition to them being exceedingly popular, they do not make up the majority of dog intakes. the majority of dogs coming into the shelter are adult, large breed dogs.

if you have your heart set on a small dog or a puppy, we implore you to be patient. our shelter does receive these types of pets and they tend to be adopted incredibly quickly. if you see one on the website that interests you, we recommend coming in immediately as we operate on a first come, first serve basis. more about our adoption process can be found here.

if you know you want a specific type of pet and are looking to adopt sooner, rather than later, we recommend checking out our registered rescue partners. many of them will have small dogs and puppies available for adoption.

whether you adopt from our shelter or a rescue group, we wish you luck finding the small dog or puppy of your dreams!

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Our veterinary services are limited to our shelter pets and we do not currently offer any services to the public. If you’re looking for low-cost veterinary options, please consider the Pet Alliance of Greater Orlando. Additionally, we recommend searching online for veterinarians in your area and establishing a relationship with a care provider for your pet. It is essential that your pet receives an annual checkup and that you have a doctor you trust should your pet ever experience a medical emergency.

We do not trap nuisance wildlife. Opossums, raccoons and other wildlife are natural inhabitants of Florida’s landscape and it’s not unusual to see them in yards. Our primary responsibility is caring for the community’s dogs and cats. While we will aid injured wildlife, we will not trap and handle wildlife for nuisance purposes. Should you wish to report an injured animal, please call 3-1-1.

If the presence of wildlife has escalated to the point you feel it is a nuisance and would like to have it removed, please consult with a private trapper.

Welcome to Orange County, Florida!

There is no pet registration mandated in our area. The rabies vaccination is required for pets four months and older.

There is no pet limit in Orange County.

The standard adoption fees are $55 for dogs and $40 for cats. The shelter often offers promotions which may further reduce these prices.

The fee to surrender a pet to the shelter is $15.

The fees for reclaiming a pet for the shelter vary.

Please call the Orange County call center at 3-1-1 to report any type of domestic animal-related issue. If you are making a complaint regarding animal cruelty and wish to remain anonymous, please specify that to the call taker. You may also make an anonymous report by calling Crimeline at 1-800-423-TIPS or visiting www.crimeline.org.

Due to the high volume of calls that Animal Services receives, calls are responded to on a priority basis, with calls involving the immediate well-being of people and pets handled as quickly as possible. Due to the nature of the priority system, with the possibility of new, emergent calls incoming, Animal Services is unable to give accurate estimates for officer response time.

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